Returns & Exchanges
We want you to love your Sun Bum products as much as we do, but if you are not completely satisfied, we offer a hassle-free return process within 30 days of purchase. Please note that for safety and hygiene reasons, all returned items must be in their original, unopened packaging.
Initiate Your Return
Visit our online return portal and enter your order number and zip code to start the process.
Pack It Up
Securely place the unused items in their original packaging and include the provided packing slip.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the return, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing